Shipping policy
Last Updated: August 20, 2026
Thank you for shopping at Benjika. We are committed to providing a smooth and reliable shipping experience for our customers.
Shipping Options & Rates
We currently offer the following shipping methods:
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Express Shipping | 4–7 business days | $12.71 |
| Standard Shipping | 5–8 business days | $5.72 |
| Free Standard Shipping | 5–8 business days | FREE on orders of $99 or more |
Available shipping methods and charges will also be displayed at checkout before you complete your purchase.
Order Processing
Orders may require processing time before shipment. Processing may include payment verification, order confirmation, quality checks, and preparation for shipping.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that business days do not include weekends or U.S. federal holidays.
Estimated Delivery Times
Estimated delivery times begin after your order has been processed and shipped.
Our current estimated delivery times are:
- Express Shipping: 4–7 business days
- Standard Shipping: 5–8 business days
Delivery estimates are provided as guidelines and are not guaranteed.
Delays may occasionally occur due to carrier issues, severe weather, holidays, high-volume shopping periods, transportation disruptions, or other circumstances outside our reasonable control.
Free Shipping
Orders with a merchandise subtotal of $99 or more qualify for Free Standard Shipping.
The $99 threshold is calculated based on the eligible order subtotal and may exclude taxes, shipping charges, discounts, or other applicable fees.
Free shipping applies to Standard Shipping only unless otherwise stated during checkout.
Order Tracking
Once tracking information becomes available, it will be sent to the email address provided with your order.
Please allow some time after receiving your tracking number for the carrier's system to update.
If your tracking information has not updated for an extended period, please contact us at support@benjika.com.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at support@benjika.com.
We will make reasonable efforts to update the address before shipment. However, once an order has entered processing or has been shipped, we may not be able to modify or redirect it.
Benjika is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Lost, Delayed, or Missing Packages
If your order has not arrived within the expected delivery timeframe, please check your tracking information first.
If your tracking shows the package as delivered but you cannot locate it, please check:
- Around your delivery location
- With household members or neighbors
- Your order's shipping address
- Any delivery notice provided by the carrier
If you still need assistance, contact us at support@benjika.com with your order number.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible.
Include your order number and clear photos of the package and affected item(s).
We will review the issue and provide an appropriate solution in accordance with our Return & Refund Policy.
Shipping Restrictions
Shipping availability may vary depending on the delivery destination.
Available shipping methods, costs, and estimated delivery times for your address will be displayed during checkout.
Contact Us
If you have questions about shipping, delivery, or your order, please contact:
Benjika Customer Service
Email: support@benjika.com
Business Address:
11103 Brookhurst St
Garden Grove, California 92840
United States