Shipping policy
Thank you for shopping at Benjika. All of our products are made to order, meaning each mug is printed and prepared specifically after your purchase.
Shipping Availability
Currently, we only ship within the United States.
Order Processing Time
All orders require 2–5 business days for production before shipping.
During peak seasons or holidays, processing times may be slightly longer.
Shipping Options
Standard Shipping
Delivery time: 5–8 business days
Shipping cost: $4.99
This is our most popular and cost-effective option.
Express Shipping
Delivery time: 2–4 business days
Shipping cost: $8.99
Best for customers who need faster delivery.
Additional Items
For orders with multiple items, additional shipping fees may apply depending on product size and weight.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow 24–48 hours for tracking updates to appear.
Incorrect Address
Please double-check your shipping address before placing your order.
Benjika is not responsible for packages delivered to an incorrect address provided by the customer.
Lost or Delayed Packages
If your order is lost or significantly delayed, please contact us. We will assist you in working with the shipping carrier.
Contact Us
If you have any questions about shipping or delivery, feel free to reach out:
Email: support@benjika.com